Eventful Conferences Privacy Statement
Eventful Conferences (EC), an Americas’ SAP Users’ Group (ASUG) company, is committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Statement of Privacy applies to all websites within the EC portfolio, data secured via registrations for any and all EC conference and conference-related events and governs data collection and usage that results from these sources. By using the EC website or one of the various websites from one of EC’s portfolio, or by attending one of EC’s conference events, you consent to the data practices described in this statement.
Collection of your Personal Information
EC collects personally identifiable information, including, but not limited to, your email address, name, home or work address, or telephone number. EC also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
In the instance of using the EC website or one of the various websites from one of EC’s portfolio, there is also information about your computer hardware and software that is automatically collected by EC. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by EC for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use EC’s portfolio of websites.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through EC public message boards, social media accounts, or conference mobile device applications, this information may be collected and used by others. EC is not responsible for and disclaims any liability with respect to the privacy or security of any information you disclose through EC public message boards, social media accounts, or conference mobile device application.
Use of your Personal Information
EC collects and uses your personal information to operate the EC portfolio of websites and deliver the services you have requested. EC also uses your personally identifiable information to inform you of other products or services available from EC and its affiliates. EC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. You may opt of participation in such surveys.
EC does not commercially sell, rent, or lease its customer lists to third parties. EC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In other cases, EC may share personally identifiable customer information (email, name, address, telephone number) with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties and trusted partners are prohibited from using your personal information except for limited purposes identified above or other services as limited by agreement with the trusted partner.
EC keeps track of the websites and pages our customers visit within EC, in order to determine what EC services and events are the most popular. This data is used to deliver customized content and advertising within EC to customers whose behavior indicates that they are interested in a particular subject area.
EC will ask for your consent before using information for a purpose other than those that are set out in this Privacy Statement.
Opt Out Rights
You always have the right to opt out of receiving electronic communications from EC, or to review, correct, update, suppress or delete personal information. You may opt out of having promotional correspondence sent to you by contacting us via postal mail (318 South Clinton Street, Suite 300, Syracuse, NY 13202), email (firstname.lastname@example.org) or telephone (+1-914-509-5354), or follow the unsubscribe instructions included in promotional emails from EC. If you would like to review, correct, update, suppress or delete personal information you previously provided to EC, please contact us at any of the options above. For clarity and to protect our customers, such requests will only apply to the particular name and email address that you contact us about, and we will verify your identity before making any requested changes. We will comply with your request as soon as reasonably possible.
Cookies and Tracking
Our website uses a variety of technologies to collect information that helps us understand how our site is used. A cookie is a small file of letters and numbers that is stored on the hard drive of your computer. Cookies may expire at the end of a web session or persist in order to store your settings and preferences. A web beacon, also known as a pixel tag, is a tiny transparent image embedded in a webpage or an e-mail to measure usage and activity. In some cases, a web beacon triggers the placement of a persistent cookie on your computer.
Certain sections of our site require cookies to be enabled to support website performance and provide enhanced authentication. Web beacons and cookies allow us, directly or through our third-party service providers, to collect information used for website analytics, such as how many users have visited particular pages or downloaded documents on our website, or how frequently users search for a particular term on our website. However, our use of these cookies and web beacons is limited. We don’t use them to pull other data from your hard drive or to view data in cookies or other similar data files created by other websites. We will not share the information in these data files or give others access to it—except in accordance with this privacy statement. You can change your cookie preferences by activating the setting on your web browser that allows you to delete or refuse the setting of cookies. If you delete or reject cookies, some pages of the site might not function properly, and the site experience will not be tailored to you from visit to visit. Please consult your web browser’s help documentation for more information about deleting or blocking cookies.
When you visit our website, we may collect, either directly or through third-party service providers, certain technical and navigational information, such as computer browser type, internet protocol (IP) address, pages visited, date and time of your visit, and average time spent on our website. This information may be used, for example, to alert you to software compatibility issues or to resolve technical or service problems. We also analyze this information, with the assistance of our service providers, to improve our web design and functionality, to enhance our ability to serve you, and to tailor our communications to you regarding our products and services.
We and our service providers may use web beacons to determine whether and when you receive and open our e-mails; these beacons may also capture information about the type of device, operating system, e-mail program, and web browser used to view the e-mail and whether you click on any links in the e-mail. This enables us to gauge the effectiveness, relevance, and value of our e-mail communications.
Security of your Personal Information
EC will take reasonable precautions to protect personal information in its possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. The security of your personal information is important to us. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We identify and assess risks to personal information in our business operations. We regularly inspect and evaluate our safeguards for controlling these risks. We select service providers that maintain high levels of data encryption and safeguards, and we monitor our service providers’ handling of our customers’ information. We continuously evaluate and adjust our security monitoring and response procedures and make appropriate changes to our businesses and operations as needed.
While we strive to use the highest commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can write to Jonathan Toomey, 318 South Clinton Street, Suite 300, Syracuse, NY 13202.
Your California Privacy Right
For California residents only. We may disclose your personal information to our affiliates or other related third parties for their use in marketing to you. Pursuant to California’s “Shine the Light Act,” California residents are permitted to request information about how we share certain categories of information with third parties for their marketing use. Please send email to Jonathan.Toomey@eventfulconferences.com to request a copy of our disclosure pursuant to California law.
EU General Data Protection Regulation
EC adheres strictly to the requirements of the EU GDPR, wherever we store your personal information.
If you purchase and consume EC services while in the European Union, on or after May 25, 2018 and to the extent that it is reasonably ascertainable that you are making such purchase or use of EC products in the EU:
EC will not use your personal information without your specific consent granted by your opting IN to our email marketing.
We will notify you as soon as reasonably possible of any breach of EC’s storage of your personal information.
EC does not store or transfer data anywhere other than the U.S.A., but does contract with a hosted web services provider which may transfer or store data within the EU. Other than accepting information on its website from a person who may be in the EU at the time of submitting their Personal Information, or through GDPR-compliant web services provider, EC will not transfer any Personal Information data to or from the EU to or from any other country.
EC will provide you with the Personal Information we have about you on your request to Jonathan.Toomey@eventfulconferences.com. EC will respond within 30 days to your request and provide information in a portable, useable format. EC will verify the identity of anyone making a request of production of such data before providing the information.
We will maintain Personal Information until that person, or his/her assigns, heirs or legal representative requests that we remove that Personal Information.
You may request that EC remove any Personal Information that we have about you. Please send your request along with the reasons for your request to Jonathan.Toomey@eventfulconferences.com. EC will respond to your request without undue delay, verify the identity and authority of anyone making a request, and take all reasonable steps to comply with your request within the requirements of EU GDPR Regulations.
EC DOES NOT REQUEST, COLLECT OR ACCEPT ANY SENSITIVE PERSONAL INFORMATION, SUCH AS SOCIAL SECURITY NUMBER, RACIAL OR ETHNIC ORIGIN, POLITICAL POSITIONS, RELIGIOUS BELIEFS, HEALTH MATTERS, CRIMINAL BACKGROUND, BLOOD TYPE, INCOME, AGE, OR CREDIT RECORDS OR UNION MEMBERSHIP.
Changes to this Statement
EC will occasionally update this Statement of Privacy to reflect company and customer feedback. EC encourages you to periodically review this Statement to be informed of how EC is protecting your information. This Privacy Statement was last updated May 20, 2018.
EC welcomes your comments regarding this Statement of Privacy. If you believe that EC has not adhered to this Statement, please contact EC at Jonathan.Toomey@eventfulconferences.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.